Did you do business with them for tips from your restaurant job, or was that your personal decision? I would still stick to a credit union and brick-and-mortar banks so I can speak to a real person.
I closed my accounts with Tangerine and Simplii for that reason. I don't like the AI era, unless it involves the stock market.
I’m glad I didn’t upload my profile pic. I shut the website down in 2016